Cloud Twelve is Notting Hill’s secret haven, quietly tucked along the cobbles of Colville Mews, a place whispered about rather than announced. Beloved by local residents and, on occasion, an A-list celebrity or two, it exists at the intersection of privacy and privilege.
Part spa, part family club, part biohacking sanctuary, Cloud Twelve offers a holistic approach to wellness that feels both progressive and deeply personal. As a members’ space, it promises something increasingly rare in London: true discretion. No spectacle, just a calm, cocooned environment designed for those who value restoration away from prying eyes.
In an era where wellness has become both ritual and refuge, the next frontier is not skin or body, but the scalp. At Cloud Twelve, The Ultimate Bespoke Head Spa Experience has emerged as one of the most quietly transformative treatments in modern self-care, a practice that treats hair health with the same reverence once reserved for skincare.
Already a viral obsession in Japan, Korea and the United States, Head Spas are redefining how we think about hair. Less just another blow-dry appointment, more holistic reset. At Cloud Twelve, this philosophy has been elevated into a deeply bespoke, 17-step ritual that marries trichology-approved science with herbal medicine, sensory therapy and profound relaxation.
Hair remembers everything. Sun exposure, saltwater, chlorine, heat styling, stress, long flights, late nights. As seasons shift and winter approaches, scalps are often left dehydrated, inflamed and imbalanced, while hair becomes brittle, lacklustre and prone to shedding. Cloud Twelve’s Head Spa Ritual is designed as a seasonal reset, restoring equilibrium before the demands of the year ahead take hold.
After summer’s UV exposure and months of heat, the treatment works to repair invisible damage, lifting product build-up and replenishing lost hydration. For those whose scalps swing between oiliness and irritation, oxygenated and detoxifying therapies rebalance sebum production and stimulate circulation, encouraging healthier growth at the root. As autumn approaches, when seasonal hair shedding naturally peaks, targeted massage techniques support blood flow to follicles, helping hair feel stronger, fuller and more resilient.
But the benefits extend beyond hair alone. The Head Spa is also a deeply calming experience, easing tension stored in the scalp, neck and shoulders. It’s a treatment that quiets the nervous system as much as it revitalises the hair, making it as restorative emotionally as it is physical.
Every Head Spa journey begins with a comprehensive dermascope scalp analysis, allowing therapists to assess individual concerns before the first drop of water touches the hair. Treatments are precisely calibrated to address issues such as hair loss and thinning, dandruff and flaking, sensitivity and inflammation, or excess oil and congestion.
Curated by Cloud Twelve’s in-house Herbalist and Naturopath, Jenya Di Pierro, the 17-step ritual unfolds slowly and deliberately. Detoxifying clay masks purify the scalp, bespoke shampoo therapies cleanse without stripping, and sensory scalp massage is performed using specialised tools to release tension and stimulate circulation. Herbal steam envelopes the hair, opening follicles and enhancing absorption, while LED and oxygenated therapies work at a cellular level to encourage repair and renewal. The experience concludes with homeopathic elixirs and the option of expert styling and a personalised aftercare plan, ensuring results extend well beyond the treatment room.
The Bespoke Head Spa Treatment (70 minutes) is priced at £190, while the Ultimate Bespoke Head Spa Experience (90 minutes), from £245, allows additional time for deeper therapies and extended relaxation. Both feel less like appointments and more like ceremonies, unhurried, intentional and indulgently quiet.
Guests are invited to arrive 10 to 15 minutes early, allowing time to transition into Cloud Twelve’s serene world. A cosy robe, towel and slippers await in private lockers, and those combining their treatment with time in the Thermal Suite are encouraged to bring swimwear. Heavy styling products should be avoided on the day, and hair should not be freshly washed beforehand. Colouring or chemical treatments are best scheduled several days either side of the Head Spa, and therapists welcome full transparency around sensitivities, allergies or medications to ensure a truly personalised experience.
Post-treatment, the results speak for themselves. Volume and lightness can last up to two weeks, with the scalp feeling noticeably calmer and more balanced. Guests are advised to avoid washing hair for at least 24 hours, minimise heat styling and allow the scalp to breathe. Hydration, both internal and external, is key, and returning every four to six weeks helps maintain harmony and long-term hair health.
To complete the ritual, guests can transition effortlessly from spa to salon, where Cloud Twelve’s expert blow-dry services offer a polished finale. Hair, freshly revitalised from the Head Spa, responds beautifully to the lightest touch, allowing stylists to enhance natural movement and shine without excess heat or tension. The result is that elusive perfect blow dry: soft, buoyant, and quietly luxurious, to leave you looking as composed as you feel.
Cloud Twelve’s Head Spa is about restoring balance from the root up. As we step into 2026, it offers a new definition of luxury: one that begins gently thoroughly, and at the scalp.
Book an appointment: cloudtwelve.co.uk/services/head-spa
@cloudtwelveclub | cloudtwelve.co.uk
2-5 Colville Mews, London W11 2DA
